| Weekday | Business Hours |
|---|---|
| Monday | 8:00 a.m. – 5:00 p.m. |
| Tuesday | 8:00 a.m. – 6:00 p.m. |
| Wednesday | 8:00 a.m. – 6:00 p.m. |
| Thursday | 8:00 a.m. – 6:00 p.m. |
| Friday | 8:00 a.m. – 5:00 p.m. |
Phone Numbers
- Main Number: 203-498-8800, TDD: 711
- Main Fax Number: 203-497-9259
- Landlord Tenant Hotline: 877-498-1998
- FOIA Inquiries & Status: please contact our Legal Department at 203-498-8800, ext. 1041.
- Staff Phone Directory: call our main office number 203-498-8800 and search by dialing a first or last name. For a full listing, view or download our Internal Directory [PDF] for phone extensions and email addresses.
Email Addresses
- Section 8 Waitlist Questions or Inquiries: hcvinquiries@elmcitycommunities.org
- Reasonable Accommodations: reasonableaccommodations@elmcitycommunities.org
- FOIA Requests: foia@elmcitycommunities.org
- Press/Communication Inquiries: info@elmcitycommunities.org
Rent Payments
There are different ways to pay rent at Elm City Communities.
Payment Vision Webportal
Pay your rent online.
This is a website that gives renters the ability to pay directly from their computer, tablet, or smartphone device using their checking account, debit card, or credit card.
This portal is available only to Elm City Communities and 360 Management Group residents.
Access Payment Vision:
Mail Rent Payments
Please make checks payable to the Housing Authority of New Haven.
New Haven Housing Authority
Rent Payments
PO Box 70238
Philadelphia, PA 19176-9914
Correspondence
New Haven Housing Authority
PO Box 1912
New Haven, CT 06509-1912
Accounts Payable
New Haven Housing Authority
Accounts Payable
PO Box 1870
New Haven, CT 06508-1870
