Contact Us

COVID-19 Notice

To help prevent the potential spread of coronavirus (COVID-19), Elm City Communities (ECC) offices are closed to the public, but our staff continue to serve our residents and partners during business hours by phone (see numbers listed below).

WeekdayBusiness Hours
Monday8:00 a.m. – 5:00 p.m.
Tuesday8:00 a.m. – 6:00 p.m.
Wednesday8:00 a.m. – 6:00 p.m.
Thursday8:00 a.m. – 6:00 p.m.
Friday8:00 a.m. – 5:00 p.m.

Phone Numbers

Rent Payments 

There are different ways to pay rent at Elm City Communities.

Payment Vision Webportal

Pay your rent online.

This is a website that gives renters the ability to pay directly from their computer, tablet, or smartphone device using their checking account, debit card, or credit card.

This portal is available only to Elm City Communities and 360 Management Group residents.

Access Payment Vision:

Mail Rent Payments

Please make checks payable to the Housing Authority of New Haven.

New Haven Housing Authority
Rent Payments
PO Box 70238
Philadelphia, PA 19176-9914


New Haven Housing Authority
PO Box 1912
New Haven, CT 06509-1912

Accounts Payable

New Haven Housing Authority
Accounts Payable
PO Box 1870
New Haven, CT 06508-1870

Questions or Comments